SuperHost® Destination Ambassador

A remarkable experience relies on exceptional customer service, starting from the moment a visitor sets foot in a community and at every touch point that follows. How do you become a local Ambassador and ensure that you are contributing to a positive, authentic visitor experience that shows all that your community has to offer?

Destination Ambassador covers key topics that make for memorable visitor experiences, including:

• The role of local ambassadors in the visitor experience
• The importance of tourism and how it benefits your local community
• Different visitor profiles and reasons they visit your area
• Products and services your community has to offer visitors
• Where to access information and how to provide helpful service to others

Destination Ambassador is a fun and interactive half-day classroom course, delivered in partnership with your local visitor centre, chamber of commerce, or regional tourism association. Visit the SuperHost website for more information.

SuperHost® is a suite of quality, affordable customer service training courses for front-line employees. Delivered online and in classroom, SuperHost offers relevant, up-to-date content and best practices that meet the current needs and expectations of employers and visitors. First launched in 1985, SuperHost is recognized as the standard for customer service excellence in BC.