Enhance your HelloBC Listing and Add Accessibility Features

Destination BC actively supports the development and improvement of accessible tourism products, services, and activities to ensure every person can participate in BC’s transformative experiences. In 2019, we improved and enhanced the accessibility planning and travel information on HelloBC.com, including the addition of an Accessibility feature within business listings. To date, over 400 tourism businesses have added the Accessibility feature to their HelloBC listing, helping to build consumer confidence when visitors plan their trip to BC.

We have organized Accessibility into five categories: Mobility, Vision, Hearing, Cognitive & Sensory and General. To view an example of how the Accessibility feature appears on HelloBC, click here.

BC tourism businesses can add accessible attributes to their listing at any time by following the steps below or they can have a Destination BC team member assist by contacting HelloBCListings@DestinationBC.ca to set up an appointment time. Business listings on HelloBC are complimentary and there is NO cost to add this feature.

Businesses can follow these steps to add accessibility attributes to their HelloBC.com listing:

• Log-in to the Tourism Business Portal
• Select your business name found under “Manage My Listings”
• Click the Accessibility tab
• Click the Update button
• Check off the criteria on the list, which your business meets in full. Only the criteria that you have selected will display on your listing
• Click Next to save

After you have finished editing your accessibility attributes, you will be able to add your accessibility photos by following these steps:

• While in the Accessibility section of your account, click Manage Photos
• Choose the accessibility category of your photo from the drop-down menu
• Click Upload Files
• Locate your photo on your hard drive and double click the photo to select it
• Click Done to complete the upload

Business that do not have access to a HelloBC listing account, can register for a user account here and should allow up to three business days for access to be granted.

To learn more about Destination BC’s three-year strategic framework towards accessible tourism and meaningful tourism employment opportunities for people with disabilities, click here.